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Frequently Asked Questions

Below are some common questions about HeadGrin.

How can I clean the headband and face mask?

Mild soap and water can be used to clean your headband and face mask. Rinse and pat dry with a clean white cloth, and then let air dry. Do not put in the dryer.

Are the masks interchangeable?

Yes, the masks are interchangeable. There are two types of masks. Flat and Three Dimensional

How does the heat or cold relieve my child's headache?

The heat may relieve sinus pressure and pain or when a headache happens due to muscle strain. The cold may relieve headache pain by relieving constriction which allows the blood to flow freely again.

Is there any research showing that this works?

Applying both cold and hot compresses to manage migraine headaches may be helpful, according to a 2006 study published by the Oxford University Press. Ice or cold therapy makes your blood vessels constrict and calms inflammation. This can reduce the pressure in your head, which will ease your pain. Cold compresses also have a natural numbing effect. In contrast, warm compresses will relax your muscles. If your headaches are caused by tension in the jaw, neck or shoulders, applying heat relaxes tight muscles and eases your pain. Heat tends to relax you all over, which can help to manage stress as well. It is important to know what type of headache you have and its trigger. If you are dealing with a lot of inflammation, avoid a warm compress. Heat will open the blood vessels and increase blood flow, which may create even more pressure. If your headaches are due to tight muscles, a cold compress may tighten them even more.

What if the headband does not help with my child's headache?

Consult your physician.

Does the product work best for certain types of headaches?

Cold compresses intended for headaches, migraines and fevers. Warm compresses are intended for sinus pain.

How do I clean the hot and cold packs?

Wash with warm soapy water, then rinse thoroughly.

How long will the packs last?

Between 20 to 60 minutes.

Do I keep the cold packs in the freezer?

Yes, this will allow for the cold ice pack to be ready when needed, and if activated will not cause dehydration. If dehydration occurs, re-hydrate product for reuse.
CAUTION: Remove with cloth or towel.
Warning: For external use only. Do not apply directly to wound, damaged or broken or irritated skin. Check skin frequently during use. Do not use on infants. DO NOT EAT.

How can I heat the hot packs?

Place in microwave for 20 to 30 seconds, Check for desired results and wrap in cloth. Never apply directly to skin.
CAUTION: Remove with cloth or towel.
Warning: For external use only. Do not apply directly to wound, damaged or broken or irritated skin. Check skin frequently during use. Do not use on infants. DO NOT EAT.

Where can I get replacement hot or cold packs?

Our website, HeadGrin Products sells the hot and cold packs separately, as well as the headbands and masks.

At what temperature do the packs work best?

They work best at both temperatures hot or cold.

What size head does the headband work for?

The headband has a length of 24″ long.

How quickly should I expect my child to feel better?

Individual results will vary depending on cause of headache, medical history and a person’s tolerance for pain.

This will depend on what type of symptoms your child is experiencing, but usually you should see some results in 10-20 minutes.

How do I know it is working?

Your child will be feeling less pain before treatment started.

What is the story behind the masks?

Designed to be purposeful and playful, the cartoon animal mask acts as a barrier for light, which often intensifies the pain of the migraines. It also aims to shorten anxiety for the child, as well as the parent or caregiver.

Any medical information published on this website is not intended as a substitute for informed medical advice and you should not take any action before consulting with a health care professional. For more information, please read our terms and conditions.